IT & Cloud
An expert, independent partner who can harmonise your IT and telecoms with speed and ease
The Heart Of Every Business.
ICA have a team of specialists that can offer support and advice for all your contact centre needs. Our team will guide you through the essential checklist, we will help you understand the jargon and the different technologies.
Technologies We Use.
To build the right contact centre, you need the best suppliers. Here are some of our chosen technologies.
We are trained and accredited, with enhanced features on each platform, it is our job to cherry pick what will work best for your business set up.
Expert Cloud Communications Integration.
Doubtless you’ll already have a relationship with the Cloud in one form or another – a key component in your business transformation journey.
The sense of SaaS.
Chances are you’re already using cloud based SaaS packages such as Google Drive, Microsoft Office 365 or Xero. And why not? High quality, on demand, anywhere, anytime, any device software access. Brilliant.
Cloud Hosting.
And you may take virtual space from one of the big names in Cloud hosting such as AWS (Amazon Web Services) or Microsoft Azure to run your own software services. Again, why not? Low cost, instantly scaleable, leading edge technology at your fingertips. A range of benefits.
Benefits like:
- Opex not Capex expenditure
- Rapid ROI
- Low administrative overheads
- Outsourced expertise instead of having to pay from inhouse budgets
- Ongoing access to leading technology without continual investment
- Fast, flexible, scaleable
- Enterprise level security
Integrated Cloud Comms.
But how do your Cloud platforms all work together? How do they integrate? Not just as an IT provision but especially when it comes to your hosted UC (Unified Comms) telephone systems.
And how is that all secured?
At ICA, our Cloud Services are specially designed to support your business communications with the ultimate flexibility and agility. We support:
- Configurations
- Customizations
- Integrations
Every moving part integrated, consolidated. Harmonised.
