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Four Signs Your Business Needs a Modern Telephony System

Introduction Your telephony system is the beating heart of your company. It’s the lifeline that keeps you in touch with customers and the golden thread that links employees, suppliers and partners. Unless you are in IT, you probably don’t spend that much time thinking about what your phone system does and doesn’t do. You’ve made …

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What are the challenges of remote working and how should companies address them

COVID-19 forced companies to switch to remote working very quickly. Although this migration went reasonably well in a short period of time, there are a few pitfalls that business managers need to be aware of. After all, the implementation of remote working is broader and deeper than most organisations realize. To be successful in the …

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Microsoft Reveals a Standalone Version of Teams for Small Businesses

Microsoft has unveiled Teams Essentials, a version of Teams aimed at small businesses. It’s a standalone product that nestles between the free Teams plan and the features that come with a Microsoft 365 subscription. Teams Essentials costs £3 per user per month. It includes unlimited group meetings for up to 30 hours and as many as 300 participants, …

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3 Voice Features for Outlook Mobile that you Might not Know About

Microsoft’s recent Work Trend Index annual report illustrated how the digital intensity of workers’ days had increased substantially. Email is no exception, with the number of emails delivered to commercial and education companies increasing 40.6 billion over the past year.  This intensity is showing no signs of slowing down. As businesses around the world move to a hybrid …

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5 Benefits of Moving Communications to Cloud for Small Businesses

Moving from on-premises to a cloud communication solution can often be a complicated process for small businesses. Although the benefits of cloud may seem clear, smaller businesses such as a local schools, legal or medical offices often have a few difficult considerations they need to face before choosing the right public cloud communication solution: Can …

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