Case Studies
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Losing Lame Legacy Systems to Supercharge Customer Service
July 21, 2021
10:00 am
Who are Ripe Thinking Ltd? A busy contact centre was struggling with a failing on-site legacy dialer solution – and was not PCI compliant. Additionally,
The Best Way for Bestway
April 27, 2021
10:48 am
Who are Bestway? Bestway Retail is the UK’s largest franchised off-licence and convenience chain, with more than 2,000 colleagues and over 800 stores nationwide. The Business
