0330 100 0810
What We Do
Independent Communication Advice
Our team of experts will carry out in-depth analysis to provide independent advice that aligns business communications solutions with company goals and objectives. By benchmarking industry solutions, platforms and partners we provide 100% impartial guidance to businesses in the UK so they can be 100% sure that their next communications solution is the right choice, now and in the future. Specialising in supporting mid market businesses with unified communications and contact centre deployments we now count some of the UK’s leading businesses as our valued customers.
100% impartial guidance. So you can be 100% sure that your next communications system is 100% right for your distributed workforce.
Our vendor agnostic shortlists and system demos show you the best value, best performing integrated SMS, webchat, voice and video call systems for the way you want to work.
ICA are an award winning telecommunications consultant providing independent communications advice and solutions to businesses throughout the UK. We bespoke all our telephony infrastructures so that the specific needs and requirements of your business are met whilst ensuring you get the best value for money.
We Now Count Some Of The UK's Leading Businesses
As Valued Customers.
Without Fear Or Favour.
Because we’re whole-of-market, we’re perfectly placed to specify the kit, map your approach and support your journey. Everything you and your distributed teams need to radically improve your customer engagement.
We Bring The Road To You.
Save months of research, miles of travel and endless hassle. Test drive comms platform contenders in the comfort of our purpose-built demonstration suite. So you can be 100% certain you’re making the right decision.
Technology-led / Communications Driven.
Skilled and experienced Unified Communications and UCaaS implementation and support for all the leading Comms players including MS Teams.
We’ll Answer All The Important Questions About All Your Important Considerations.
- Making best use of your budgets – how to make sure the benefits of a hybrid system quickly outweigh the installed costs ‘benefits’ of your existing investments.
- Long term contract lock-ins, and how you can break free.
- How to get the best of all worlds – so you can still use your essential ‘Cloud unfriendly’ software (Case Management software for example) AND enjoy all the benefits of a Cloud based system.
- How to quickly and easily migrate critical legacy solutions (alarms/life/phones/EPOS) to the Cloud.
Independent Communication Advisors
Trusted By Many,
Loved By More.
Our team deliver service excellence, deep client understanding, and unrivalled performance to everything they do.
Our Team Is Our Most Valuable Asset. We Believe In An Engaged Workforce That Feel Motivated To Helping Shape Customer Vision.
Latest From Our Resource Centre.
Want to gain valuable insight – and know more about ICA and how we think? Read our blogs and articles to follow the latest developments and thought leadership in telecoms technology.
Has it really been 6 years since BT announced the big switch off in 2025 for PSTN and ISDN?
That means we now only have 4 years to plan how businesses prepare for December 2025. The short answer is they are old outdated systems that
Four Signs Your Business Needs a Modern Telephony System
Introduction Your telephony system is the beating heart of your company. It’s the lifeline that keeps you in touch with customers and the golden thread
Our Mission
To deliver service excellence through a deep understanding of client requirements, a responsive service and technical expertise.
Our Vision
Become the most highly accredited provider of business telecoms in the UK. Over 20 years ago we were managing Alcatel support on legacy systems, now we’re a multi-site award winning company.
Our Values
Here at ICA our strategy and processes are underpinned by 4 company values: Provide Excellent Service. Value for Money. Business Growth. Reputation.
Partnered With The Worlds Best
Contact Us
Independent Communication Advice
Where To Find Us
-
ICA
Communico House
Vale Road
Heaton Mersey
Stockport, SK43QR - 0330 100 0810
- Support@ica.co.uk